|
Houston, TX and Buenos Aires - Tuesday, May 26, 2009
SMT, the leader for Windows-based geoscientific interpretation software, today announced that it provides primary technical support for its flagship product, KINGDOM™, in Spanish for the company’s Latin American customer base. Customers located in Trinidad, Tobago and Brazil, will continue to receive support in English and/or Portuguese.
Commenting on the announcement, Rick Pharr, Senior Director of Technical Support, said, “SMT’s offering of support in Spanish is part of the company’s ongoing effort to expand our technical service and support on a global level and provide local language assistance to help customers improve the way they work. Support services for our Spanish-speaking customers is another way in which SMT demonstrates that we are listening to the communities that buy and use our products.”
SMT’s strategic partner, Geoinfo SRL, based in Buenos Aires provides the Spanish language support on behalf of SMT. SMT remains focused on continued expansion in the South American market and Geoinfo, a top tier partner since 1995, will play an even greater role in this geography.
Along with the addition of Spanish support, SMT provides its global customers technical support in six different languages including English, French, Russian, Chinese, Arabic and Spanish.
The company’s geoscientific support staff is trained to help clients with all SMT software applications available and provides assistance to customers with any problem that may be incurred while using SMT products and services. Technical support is available through phone, email or fax.
SMT customers in Latin America can obtain technical support through the following channels:
All Countries except Trinidad & Tobago, and Brazil - en español:
Phone: +54 (11) 4343 8635, Extension 211 & 203
E-Mail: supportlatinamerica@seismicmicro.com
Brazil - em Português:
Phone: +55 (21) 3311 6243
E-Mail: supportbrazil@seismicmicro.com
Trinidad & Tobago and Caribbean – USA Support, in English:
Phone: +1 (713) 935 7900
E-Mail: support@seismicmicro.com
About SMT
Seismic Micro-Technology, the market leader for geoscience software, helps organizations find oil and gas faster. The company's KINGDOM software allows geoscientists to focus on the analysis, not on managing the tools. SMT software enables intuitive interpretation, 3D modeling, analysis and data management, in one integrated executable. Customers can install and interpret data in the same day. With 2,700 customers in 95 nations, SMT has demonstrated performance proven to scale. SMT is headquartered in Houston, Texas with offices in Abu Dhabi, Calgary, Croydon (UK), Moscow and Singapore. For more information, visit www.seismicmicro.com.
For press inquiries contact:
Pamela Griffin
GriffinGlobal for SMT
+1 713 444 6409
pamela@griffinglobal.net
|