Customer Support

Our technical support staff is ready to help you with any problem you might have with using our products and services.

Seismic Micro Technology support Our Geoscientific support staff is ready to help you with any problem you may have while using our products and services. The SMT technical staff is trained to help our clients through all SMT software applications available. Support will assist clients through phone, email or fax. Additionally, we have developed bug tracking tools to help us recover poor data or locate code issues.


We have 9 support centers to serve clients across time zones and in local languages.


Support is also available for clients on-site for a fee. Please contact us if you are interested in this additional service.


Clients can also find immediate answers to frequent questions on the Online Knowledge Base. Access is available from MyAccount.







USA (Houston)

Monday through Friday, 7:30 a.m. to 5:30 p.m. CST GMT-6

Phone: +1 (713) 935-7900

Fax: +1 (713) 464-6440

Toll-Free: 1-877-768-9432

support@seismicmicro.com

Canada (Calgary)

Monday through Friday, 8:00 a.m. to 5:00 p.m. MST GMT-7

Phone: +1 (713) 935-7900

Fax: +1 (713) 464-6440

Toll-Free: 1-877-768-9432

supportcanada@seismicmicro.com

Mexico, Central and South America (Buenos Aires)

Monday through Friday, 8:00 a.m. to 5:00 p.m. GMT-3

Phone: +54 (11) 43438635 Extension 211 & 203

Fax: +54 (11) 43438635 Extension 206

supportlatinamerica@seismicmicro.com

Brazil (Rio De Janeiro)

Monday through Friday, 9:00 a.m. to 6:00 p.m. GMT-3

Phone: +55 21 2588-8145

supportbrazil@seismicmicro.com

UK, Europe, Africa (London)

Monday through Friday, 9:00 a.m. to 5:30 p.m. GMT

Phone: +44 (0)20 8240-6525

supporteurope@seismicmicro.com

Russia, CIS (Moscow)

Monday through Friday, 9:00 a.m. to 6:00 p.m. GMT+3

Phone: +7 495 980 89 82

supportrussia@seismicmicro.com

Middle East and south Asia (Dubai)

Monday through Friday, 8:00 a.m. to 5:00 p.m. GMT+4

Phone: +7 495 980 89 82

supportmesa@seismicmicro.com

India (Mumbai)

Monday through Friday, 10:00 a.m. to 7:00 p.m. IST GMT+5:30

Phone: +91-98-7115-4639

supportindia@seismicmicro.com

Australia, Far East (Singapore)

Monday through Friday, 9:00 a.m. to 6:00 p.m. GMT+8

Phone: +65 6220 1089

supportasia@seismicmicro.com

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