Customer Support

Our technical support staff is ready to help you with any problem you might have with using our products and services.

Seismic Micro Technology customer support Our Geoscientific support staff is ready to help you with any problem you may have while using our products and services. The SMT technical staff is trained to help our clients through all SMT software applications available. Support will assist clients through phone, email or fax. Additionally, we have developed bug tracking tools to help us recover poor data or locate code issues.

We have 9 support centers to serve clients across time zones and in local languages.

Support is also available for clients on-site for a fee. Please contact us if you are interested in this additional service.

Clients can also find immediate answers to frequent questions on the Online Knowledge Base. Access is available from MyAccount.

USA (Houston)
	Monday through Friday, 7:30 a.m. to 5:30 p.m. CST GMT-6 Phone: +1 (713) 935-7900 Fax: +1 (713) 464-6440 Toll-Free: 1-877-768-9432 support@seismicmicro.com
Canada (Calgary)
	Monday through Friday, 8:00 a.m. to 5:00 p.m. MST GMT-7 Phone: +1 (403) 303-3365 Toll-Free: 1-877-768-9432 supportcanada@seismicmicro.com
Mexico, Central and South America (Buenos Aires)
	Monday through Friday, 8:00 a.m. to 5:00 p.m. GMT-3 Phone: +54 (11) 43438635 Extension 211 & 203 Fax: +54 (11) 43438635 Extension 206 supportlatinamerica@seismicmicro.com
Brazil (Rio De Janeiro)
	Monday through Friday, 9:00 a.m. to 6:00 p.m. GMT-3 Phone: +55 21 2588-8145 supportbrazil@seismicmicro.com
UK, Europe, Africa (London)
	Monday through Friday, 9:00 a.m. to 5:30 p.m. GMT Phone: +44 (0)20 8240-6525 supporteurope@seismicmicro.com
Russia, CIS (Moscow)
	Monday through Friday, 9:00 a.m. to 6:00 p.m. GMT+3 Phone: +7 495 980 89 82 supportrussia@seismicmicro.com
Middle East and south Asia (Dubai)
	Monday through Friday, 8:00 a.m. to 5:00 p.m. GMT+4 Phone: +7 495 980 89 82 supportmesa@seismicmicro.com
India c/o Suvira Energy (Mumbai)
	Monday through Friday, 10:00 a.m. to 7:00 p.m. IST GMT+5:30 Phone: +91-22-2610-2934/5/6 supportindia@seismicmicro.com
Australia, Far East (Singapore)
	Monday through Friday, 9:00 a.m. to 6:00 p.m. GMT+8 Phone: +65 6220 1089 supportasia@seismicmicro.com